- Sign in
- Open the app and tap Already took the Quiz. Sign in with Apple, Google or your email. With email, we send you a 6-digit code.
- Cancel your subscription
- Bought in the app: open Settings on your iPhone, tap your name, then Subscriptions, then BetterIQ. Bought on our website: in the app, go to Settings, then Subscription, then Cancel subscription. Or email us.
- Restore a purchase
- In the app, go to Settings, then Subscription, then Restore purchases. Use the same Apple ID you bought with.
- Refunds
- App Store purchases are refunded by Apple at reportaproblem.apple.com. For website purchases, see our refund policy.
- Delete your account
- In the app, go to Settings, then Account, then Delete account. This deletes your account, results and certificates for good. You can also email us to ask.
- Check a certificate
- Enter the certificate number at better-iq.com/lookup.
More answers in the FAQ.